After-Sales Service

We conduct thorough inspections of each package before shipping to ensure that the product reaches the customer in impeccable condition.

However, encountering unexpected situations during shipping is inevitable, so we must remind you to check immediately upon receipt of the goods for any issues.

Should you encounter any problems, please contact our customer service staff at your earliest convenience to obtain service support.

If you need to return or exchange any product, please download our product return form, fill it out according to the actual situation, and then return the completed form along with the product. After receiving the goods, we will check the problem as soon as possible and process a refund for you.

PS:

Please send the product, accompanied by the return slip, to the following address:

Building A111, No. 7, Phase II, Dongfang Steel Market, Zhengyang Village, Dongbeitang, Xishan District, Wuxi City, Jiangsu Province, China.